It's uncommon, but it happens, usually after missed payments, a property-tax problem or a big change in your situation. If your lender won't renew, or offers terms that don't work, you still have options. Another lender may take the mortgage, an alternative lender may help while you rebuild, or a short private term can buy time.
The key is to call us early, ideally four to six months out, not the week of maturity. Every option depends on approval, and we'll be straight with you about the trade-offs.
Checked October 18, 2026. https://www.canada.ca/en/financial-consumer-agency/services/mortgages/renew-mortgage.html